- Alexander Ege -

About Me

My name is Alexander Ege. I am a Computer Engineer from Chicago, Illinois.

I attended Southern Illinois University Carbondale, where I earned my bachelors' of Science in Computer Engineering.

After graduating in December of 2015, I began working as a Technical Rotation Associate for Trend Micro.

My role at Trend Micro had me working alongside the following positions:

  • CSE: Customer Support Engineer: Provided technical support to ensure prompt problem resolution.
  • SE: Sales Engineer: Provided customers with an in-depth look at what products and packages were offered. Assessed customer's environmental needs and tailored a trial installation to match their environment.
  • FSE: Field Service Engineer: Worked both on-site and remotely to perform product installations for customers following best practices.
  • CSM: Customer Support Manager: Maintained healthy relationship with customers to ensure product installations, sales, and bugs were worked out in a timely fashion by the appropriate team.

Every two months I would rotate into a new position where I would take on the roles and responsibilities associated with each position within the company. This gave me an insider look as to how the many departments communicated. I witnessed first hand how these roles were operated and was expected to perform the task by myself at the end of the two month period.




Day at the park - 2017

SIU Campus - 2015

Carbondale - 2013



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