- Alexander Ege -
aboutmepic

About Me

My name is Alexander Ege. I am a Computer Engineer from Chicago, Illinois. I attended Southern Illinois University Carbondale, where I earned my bachelors' of Science in Computer Engineering. After graduating in December of 2015, I began working as a Technical Rotation Associate for Trend Micro.

My role at Trend Micro had me working alongside the following positions:

CSE: Customer Support Engineer
- Provided technical support to ensure prompt problem resolution.
SE: Sales Engineer
- Provided customers with an in-depth look at what products and packages were offered. Assessed customer's environmental needs and tailored a trial installation to match their environment.
FSE: Field Service Engineer
- Worked both on-site and remotely to perform product installations for customers following best practices.
CSM: Customer Support Manager:
- Maintained healthy relationship with customers to ensure product installations, sales, and bugs were worked out in a timely fashion by the appropriate team.

Every two months I would rotate into a new position where I would take on the roles and responsibilities associated with each position within the company. This gave me an insider look as to how the many departments communicated. I witnessed first hand how these roles operated and was expected to perform the task by myself by the end of the two month period.

Projects


Ege Efficiency Interface

Trend Product Suites

Photoshop

Photography

Cardboard Yacht Club

Unicycling

Computer Specs

Home Automation

Contact:
(224)735-6096
Alexander@ege.com

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