- Alexander Ege -
aboutmepic

About Me

My name is Alexander Ege. I am a Computer Engineer from Chicago, Illinois. I attended Southern Illinois University Carbondale, where I earned my bachelors' of Science in Computer Engineering. After graduating in December of 2015, I began working as a Technical Rotation Associate for Trend Micro.

My role at Trend Micro had me working alongside the following positions:

CSE: Customer Support Engineer
- Provided technical support to ensure prompt problem resolution.
SE: Sales Engineer
- Provided customers with an in-depth look at what products and packages were offered. Assessed customer's environmental needs and tailored a trial installation to match their environment.
FSE: Field Service Engineer
- Worked both on-site and remotely to perform product installations for customers following best practices.
CSM: Customer Support Manager
- Maintained healthy relationship with customers to ensure product installations, sales, and bugs were worked out in a timely fashion by the appropriate team.

Every two months I would rotate into a new position where I would take on the roles and responsibilities associated with each position within the company. This gave me an insider look as to how the many departments communicated. I witnessed first hand how these roles operated and was expected to perform the task by myself by the end of the two month period. This proved to be a great learning experience and provided me with an ever-changing set of challenges to overcome.

Projects


Ege Efficiency Interface

Trend Product Suites

Photoshop

Photography

Cardboard Yacht Club

Unicycling

Computer Specs

Home Automation

Contact:
(530)276-4648
Alexander@ege.com

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